Design a Live Experience Your Clients Will Love
 

Staff writer – June 11, 2018

Live experiences are an amazing opportunity for your clients to make lasting memories, but how do you ensure the best possible live experience for them? We have top tips on how to build the perfect live event experience for your next group.

Live Experience Stubhub CorporateKnow Your Group

Before you can start the planning process, you must know your client and group needs. An introductory interview with the company liaison is crucial to find out the needs of the travelers, both logistically and entertainment wise. What kind of food they like is just as important as the number of people traveling. To put together a great trip for your clients it’s important to know about the group, the individuals, the company and the goal of the trip. Whether the trip is an incentive trip or corporate bonding makes all the difference in the planning.

 

Find the Right Partner
 

You know how important a quality partnership is to find the best experiences for your clients. You need someone with top global events, trusted supply sources and the ability to make it right if something goes wrong. 24/7 assistance in your language means you can communicate effectively to get the job done right. 

 

Transfers & Transportation
 

Airport transfers and transportation to the event are just a couple of ways to show your clients what you can offer them above competitors. Limousines or town cars are great for a dash of luxury. If your client wants personal access to a vehicle, consider renting them the car of their dreams. 

 

Hospitality
 

The live event is only one small piece of the entire live experience. Consider the hotel room, after party, shopping, adventures, dining and more for a well-rounded trip. The more you consider the whole needs of your client, the better you can provide them the trip of a lifetime.

A Special Touch
 

Your special touch could be anything from a meet and greet with the star, a special VIP package or even a small thank you or farewell gift can go a long way. Consider putting together a schwag bag with memorabilia to commemorate the event. Working with a Baseball fan? Put together a bag with a signed ball and program, team memorabilia, and goodies from the ball field.

There are many ways you can make your live experiences memorable for your group. A partnership with a travel company that offers all the services you need, and great customer care is essential to offering your group a positive experience.

StubHub Corporate is a customer first company, offering superior B2B services to our clients to ensure every fan gets into the event and enjoys a smooth live experience.